Booking Conditions

Go Dive Tasmania – Booking Conditions

By booking any activity with Go Dive Tasmania, you acknowledge and agree to the following terms and conditions. Please read carefully before making your booking.

1. General Conditions

All participants must complete an information and liability waiver prior to the activity. Completion is mandatory — no exceptions.
You are responsible for booking an activity suitable to your certification level and confirming you are medically fit to participate.
All courses and activities are conducted in English only. For safety reasons, translation is not permitted.
Go Dive Tasmania reserves the right to cancel or reschedule any activity due to weather, safety concerns, instructor availability, minimum numbers, or other operational reasons.

2. Dive Trips & Snorkelling Sessions

Eligibility

Minimum 4 participants are required for trips to run. Solo bookings are welcome but trips only proceed once minimum numbers are met.
All divers must hold the correct certification for the dive booked.

Cancellations by Customer

Up to 5 days prior: 20% cancellation fee applies.
Less than 5 days prior: No refund.
No-shows or late arrivals may be treated as a cancellation without refund.

Cancellations by Go Dive

If we must cancel due to weather, safety, or operational issues:
- You may transfer to a new date (within 12 months, subject to availability), or
- Receive a full refund.
Go Dive Tasmania decides whether conditions are suitable to proceed.

Partial Trips

If a trip is interrupted after departure, any refunds or credits will be at Go Dive’s discretion, based on the portion completed.

Recommendation

We strongly recommend obtaining travel or dive insurance to cover non-refundable costs due to personal cancellations, illness, or emergencies.

Seafood Collection Dives

All seafood collection dives must comply with Tasmanian fishing regulations.

Divers participating in Rock Lobster, Abalone, or Scallop dives must hold a valid Tasmanian recreational sea fishing licence appropriate to the species being collected.

Licences can be purchased here: Tasmanian Recreational Sea Fishing Licence

All rock lobster divers must comply with reporting requirements while onboard. You must bring a mobile phone, have the Tas Fish app installed, and have your licence details ready to log catches as required.

Failure to comply with reporting requirements will result in your catch not being accepted.

The vessel captain and crew retain full authority at all times and will determine whether any catch meets legal size and compliance requirements. All decisions are final.

3. Course Booking Conditions

Eligibility

Minimum age: 12 years (8 years for Bubble Makers or Seal Team programs).
Participants must have their own transport between dive shop, pool, lodge, and dive sites. Go Dive does not provide transfers.
Many sites are in National Parks. A valid Parks Pass may be required: https://passes.parks.tas.gov.au

Medical & Swim Requirements

A completed medical questionnaire is required. If indicated, doctor clearance must be provided.
Divers aged 45 years or older must provide a dive medical from a doctor.
You must be able to swim 200 metres and float for 10 minutes unassisted.
Swim tests are conducted on Day 1. Failure to pass will result in course cancellation without refund.
Failure to bring swim gear will be treated as a no-show.
Re-testing may be arranged at $150 per hour, minimum 1 hour, calculated from staff departure/return to Hobart.

Payments, Refunds & Rebooking

A non-refundable deposit of $245 per person applies to all course bookings.
Cancellations more than 30 days prior: Partial refund (course fee less $245 deposit).
- Example: $645 course – $245 deposit = $400 refund.
Cancellations within 14 days: No refund.
Medical refunds: If you fail a dive medical and provide documentation to info@godivetassie.com.au, a refund will be issued less the $245 deposit.
Refunds are made to the original payment method and may take up to 10 business days to process.

Combo Course Refunds

If downgrading a Combo Course to fewer participants, refund is based on the difference in value, less the $245 deposit.
- Example: $1999 (4-person) – $1575 (3-person) = $424.
- Less $245 deposit = $179 refund.
No refunds for Combo Courses cancelled within 14 days of the start date.

Date Changes & No-Shows

More than 14 days before start date: One free date change allowed.
Within 14 days: One date change allowed with a $245 rebooking fee per person.
After one date change (free or paid), any further changes require full re-payment of the course.
Not attending or not completing a course incurs a $245 rebooking fee (valid once within 12 months). After that, full course payment is required.
Arriving more than 30 minutes late may be treated as a no-show at Go Dive’s discretion.

Course Access & Communication

After booking, you will be contacted with course details and access to PADI eLearning.
If you do not receive this, it is your responsibility to contact us. Please check spam/junk folders.
Completion of online learning prior to the course is mandatory. Failure to complete may result in exclusion from practical sessions without refund.
Waiver and participant forms must be submitted before the start date.

4. Gift Vouchers – “Buy Now, Choose Dates Later”

Valid for 3 years from purchase date.
Treated as a gift voucher. To redeem, you must provide the original receipt.
Vouchers are not redeemable for cash.
Dates must be selected from those listed online; custom dates are not included.

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