Dive Trip / Snorkelling Trip Booking Conditions
By booking a boat dive or snorkelling session with Go Dive Tasmania, you acknowledge and agree to the following terms:
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You will be required to complete an information and liability waiver, provided by Go Dive, prior to participating. Completion of this waiver is mandatory — no exceptions.
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You confirm that you have booked a dive appropriate to your certification level and that you are medically fit to dive.
Dive Trip & Activity Cancellation Policy
We understand that plans can change, and we strive to be as flexible as possible. However, due to the nature of scuba diving activities and the resources involved, our cancellation policy is as follows:
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Up to 5 days prior to the scheduled dive: A 20% cancellation fee will apply.
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Less than 5 days prior: No refund will be issued.
If Go Dive must cancel a trip due to weather, safety concerns, instructor availability, or other circumstances beyond our control, you will be offered:
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A rescheduled date (subject to availability), or
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A full refund of the cancelled activity.
We will make every effort to notify you as early as possible.
No-shows or customers who do not provide prior notice will not be eligible for a refund or rescheduling.
If a dive trip is interrupted due to unforeseen circumstances, any partial refunds or rescheduling will be determined based on the portion of the trip completed.
We strongly recommend that all customers obtain travel or dive insurance to cover non-refundable costs in case of personal cancellations or emergencies.
Booking a dive or snorkelling activity implies that you have read and accepted these conditions.
Course Booking Conditions
All course participants must meet the following requirements and agree to the terms below:
Eligibility
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Participants must be at least 12 years old, unless enrolling in programs like Bubble Makers or Seal Team (minimum age: 8).
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You must have your own transport for the duration of the course.
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Many dive sites are located within National Parks. Please ensure you obtain a valid Parks Pass:
👉 https://passes.parks.tas.gov.au -
All courses are taught in English only. For safety reasons, no translation is permitted — no exceptions.
Medical and Swim Requirements
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You must complete a medical questionnaire. Depending on your responses, you may be required to obtain clearance from a doctor.
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If you are 45 years or older, a diving medical with a doctor is mandatory.
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You must be able to swim 200 metres and float for 10 minutes unassisted.
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These tests are conducted on Day 1 of the course.
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Failure to pass will result in course cancellation without refund.
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Not bringing swim gear is not a valid excuse.
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Re-testing may be scheduled at an additional fee of $150/hour (minimum 1 hour, calculated from staff departure and return to Hobart).
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Payments, Refunds & Rebooking
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A non-refundable deposit of $245 per person applies to all course bookings.
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Cancellations within 30 days of the original booking are eligible for a partial refund:
Example: $645 course – $245 deposit = $400 refund -
No refunds will be given within 14 days of the course start date, regardless of reason.
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If you fail a diving medical and provide documentation to info@godivetassie.com.au, you will receive a partial refund, less the $245 deposit.
Combo Course Refunds
If you cancel a Combo Course (a multi person package) but wish to downgrade to a lower-value course instead of cancelling completely, we will calculate your refund based on the difference in course values, minus the non-refundable $245 deposit.
Example:
You booked a 4 Person Combo Course valued at $1999, but decide to downgrade to a 3 Person Combo Course valued at $1575.
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Price difference: $1999 – $1575 = $424
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Less non-refundable deposit: $424 – $245 = $179 refund
So, your total refund would be $179.
The refund will be provided to the original purchaser and payment method.
Please note: No refunds will be given for combo course cancellations made within 14 days of the course start date.
Date Changes & No Shows
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Changing course dates within 14 days of the start date will incur a $245 rebooking fee per person.
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This can be done once only. Further changes require full course re-payment.
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Not attending or not completing the course will also incur a $245 rebooking fee (valid once within 12 months).
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After that, full payment is required for re-enrolment.
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Course Access & Communication
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After booking, we will contact you via email or phone to confirm your details and issue access to your online learning materials.
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Please check your spam/junk folder. If you do not hear from us, it is your responsibility to contact info@godivetassie.com.au.
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You will be required to complete waiver and participant forms before the course start date. These are mandatory — no exceptions.
Buy Now – Choose Dates Later (Gift Voucher Conditions)
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This option is treated as a gift voucher, valid for 3 years from the date of purchase.
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To redeem, you must provide the original receipt, which contains all necessary information to confirm your booking.